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Tech-Support Command
The 'techsupport' command is to gather most of the EdgeView other command output and save into a compressed file then uploading to user's laptop. This is similar to some router vendor's "show tech-support" command on devices. The command includes the above mentioned EdgeView commands:
Network: (route, arp, if, acl, connectivity, url, socket, app, mdns, nslookup/google.com, trace/8.8.8.8, wireless, flow)
System: (hw, model, pci, usb, lastreboot, newlog, volume, app, datastore, cipher, dmesg, configitem)
Pubsub: (nim, domainmgr, nodeagent, baseosmgr, tpmmgr, global, vaultmgr, volumemgr, zedagent, zedmanager, zedrouter, zedclient, fsmanager, edgeview, watcher)
See detail of the description of each command in this document.
Similar to 'cp' and 'log/copy-logfiles', the 'techsupport' requires docker volume of directory '/download' be mounted in user's local system. This command takes a while to run (about 60 seconds). Here is an example of the output:
edgeview.sh techsupport
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
file: name techsupport-20220816202445.gz, size 82317
=================================================
file saved at /download/techsupport-20220816202445.gz
User can view the file:
% ls -l /tmp/download/techsupport-20220816202445.gz
-rw-r--r-- 1 naiming wheel 82317 Aug 16 13:25 /tmp/download/techsupport-20220816202445.gz
View the file content:
zcat < /tmp/download/techsupport-20220816202445.gz | head -50
- Show Tech-Support -
Device IPs: [192.168.86.36]; Endpoint IP 167.12.91.124:40839
UUID: 07ab2c40-408a-4bc2-b9f2-8ca94235074f
Controller: zedcloud.local.zededa.net
EVE-OS release 0.0.0-master-ca6084b9-dirty-2022-08-16.20.07-kvm-amd64, IMGA
Edge-View Ver: 0.8.2, JWT expires at 2022-08-23T01:35:56Z
2022-08-16T20:24:45Z(UTC), uptime 474 (sec) = 0 days
- network info -
=== Network: <route> ===
- ip rule:
1000: table 510, ip rule 1000: from all to all table 510
routes in table: 510
{Ifindex: 10 Dst: <nil> Src: <nil> Gw: <nil> Flags: [] Table: 510 Realm: 0}
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